Tape Recovery

Lost data on tapes can be recovered in no time whether it is a backup software issue, a tape drive failure or a damaged tape.

Ontrack Data Recovery services offer world leading solutions for tape recovery and are already trusted by thousands of IT professionals and technology users with unrecoverable tape data.
With the Ontrack Data Recovery pre-service evaluation, you’ll know exactly what data you’ll get back before making decisions to proceed with a recovery service.

We have saved data from:

• Overwritten tapes, including DLT!
• Quick-erased or partially overwritten data from LTO (Ultrium) tape media
• Tapes damaged by chemicals and smoke
• Snapped or burnt tapes
• Software problems or backup failures
• Tapes immersed in flood water
• Intentional or accidental physical damage

We support all systems, all software and every brand.

Tape media recovery & capabilities / Supported backup formats / Common causes of data loss / Tape recovery process / Tape data recovery tips

Tape Media Recovery Capabilities

• Support for LTO1, LTO2, LTO3, and LTO4 including quick-erased and partially overwritten media
  ( Note: Only the data that has not been overwritten on the tape is able to be recovered, similar to our current DLT overwrite capabilities )
• Super DLT, DLT8000, DLT7000, DLT II, DLT III, DLT IV, TK50/TK70
• Sony AIT, AIT2 and AIT3
• Travan Data Cartridge
• 1/2" Open Reel and Cartridges such as 7-track, 9-track, 3480, 3490, 3570, 3590, 9840
• DC2000 mini data cartridge
• And many more....

Backup Format Recovery Capabilities

• Arcserve
• Legato Networker
• Veritas Netbackup
• Microsoft tape backup
• Unix tape backup (cpio, dump and tar)
• And many more....

Causes of Tape Failure and Data Loss

• Corruption – operational error, mishandling of the tape or accidental overwrites caused by inserting or partially formatting the wrong tape.
• Physical damage – broken tapes, dirty drives, expired tapes and damage caused by fire, flood or other natural disaster
• Software upgrades – inability for data on tape to be read by new application or servers

Tape Recovery Process

Data Recovery is much more than just replacing parts. A dedicated R&D staff and 20 years experience can build cutting edge tape recovery tools and processes.

• Tape recoveries are performed in dust-free cleanroom environments
• Tapes and tape drives are carefully dismounted, examined and processed
• Proprietary tools can “force” the drive to read around the bad area to recover your data successfully
• Drives are imaged and a copy of the disk is created and transferred to new system

Tape Data Recovery Tips

We can provide preventative consultancy tailored to your business, to ensure you take all possible steps to avoid data loss. Read more....

NOTICE: Trying tape recovery on your own or through an inexperienced provider may lead to further damage. Select a data recovery provider with resources, expertise and experience you can trust.