Customer advantages

Recognising that organisations and individuals have unique needs when data loss occurs, Ontrack Data Recovery services and software solutions have been specially designed to fit your requirements - big or small.

Whether you're part of a large corporate IT department, small business, public sector entity or you need data recovery for your home computer, we can help.

Solutions for every customer

• Corporations / Businesses
  
  From common hard drive crashes to complex RAID system disasters, Ontrack Data Recovery service engineers have an unmatched combination of experience and expertise to solve corporate data loss problems. A corporate support programme offers businesses streamlined processes, preferred conditions and discounts.
  
  
• Service partners / Resellers / Referrers - IT contractors, consultants, computer repair businesses and other value-added resellers can offer world-class data recovery solutions to their customers through the Service partner programme. Build customer loyalty, enhance your service offering and grow your revenue!
  
  
• Home users - Whether you've lost files on your PC or Mac, digital camera, iPod or other MP3 player, mobile phone, PDA or flash drive, we have cost-effective solutions for recovering data from virtually any type of storage device. Or try one of our do-it-yourself software tools.

Ontrack Data Recovery advantages

Access a wide range of service options

Ontrack Data Recovery services can be provided remotely, in one of our cleanroom labs, or on-site depending on your data loss scenario. Utilise the industry's fastest standard level of service or upgrade to Priority or Emergency service levels for the most urgent cases.

Know your data recovery results before you pay

Why pay for data recovery if you cannot get back the files you really need? Each customer receives a complete file listing - that details which files can be recovered - BEFORE committing to recovery fees.

Try our do-it-yourself recovery software

If your storage device has no mechanical damage, try one of the Ontrack Data Recovery Software tools to perform recovery right at your desk.